|
Virtual IT
Service
Plans
Hassle free, fixed fee computer support
|
PC
Management |
Silver |
Gold |
Platinum |
|
remote
desktop support |
ü |
ü |
ü |
|
desktop phone support |
ü |
ü |
ü |
|
anti-virus update |
ü |
ü |
ü |
|
anti-spam |
ü |
ü |
ü |
|
patch
management |
|
ü |
ü |
|
Server
Management |
Silver |
Gold |
Platinum |
|
remote
server support |
ü |
ü |
ü |
|
server
phone support |
ü |
ü |
ü |
|
24 x 5
server monitoring |
ü |
ü |
ü |
|
server
maintenance |
ü |
ü |
ü |
|
anti-virus |
ü |
ü |
ü |
|
patch
management |
|
ü |
ü |
|
Security
Management |
Silver |
Gold |
Platinum |
|
remote firewall support |
ü |
ü |
ü |
|
firewall phone support |
ü |
ü |
ü |
|
24 x
5 firewall monitoring |
ü |
ü |
ü |
|
firewall firmware updates |
|
|
ü |
|