Home  |   Search  |   Feedback
e-Commerce

Is your business realizing the full benefits of Internet commerce? Customers today expect far more than a visually appealing Web site. They expect doing business with you to be easy, as well as secure. They expect to place orders at any time, from anywhere, without worrying about a secure ordering environment. Microsoft has integrated tools you can use to build a secure storefront and begin selling right away. If you want to drive your existing e-commerce presence to a higher level, Microsoft tools can help you gain more customers by connecting with them more effectively.

Create a secure online storefront
You can use Microsoft business tools to quickly create a secure online storefront, and start selling without delay. Your online customers can enter and track their own orders in a secure environment. By empowering your customers in this way, you enhance order accuracy and free them from the tedium of checking on past orders by sending e-mails or placing calls to your support staff. You can also reward your most valuable customers by offering them preferred pricing levels they can access whenever they place orders—a vast improvement over mail-in rebates.

Communicate more effectively
If you're engaged in global e-commerce, chances are you're communicating with many vendors, partners, employees, and customers, distributed across several locations. You want communications and collaboration to be speedy and productive. To that end, Microsoft solutions let you give members of your team access to information via a business portal or a personalized Web page. Your employees can, for example, access customer orders, product catalogs, shop drawings, and time sheets, using role-based access privileges. By empowering all team members to communicate without the traditional barriers of time and place, you can speed up innovation, and minimize time e-mailing, phone calling, or fruitless information searches.

Take your business to the next level
Once your business is online, you can use the Internet to strengthen relationships with key trading partners and customers. Your supply chain partners, for example, can have access to real-time information, all the time. There's no longer any need to e-mail bulky files back and forth, and hope that they download with visual integrity intact. Your partners and customers have constant connectivity with key divisions, regardless of where they're located. While you're reducing the cost of business-to-business interactions, saving time and money, you're making it easier for people to do business with you and expand into new markets.

e-Commerce solutions for your business
Microsoft Dynamics solutions can provide midsize businesses with robust e-commerce tools that share up-to-date data with core financial and business-management applications—all in a secure environment.