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Dynamics business functions
About Microsoft Dynamics
Microsoft Dynamics include applications and services for retailers, manufacturers, wholesale distributors, and service companies, doing business domestically or in multiple countries.

With these tools in hand, people in every key position in your organization—forecasters and analysts, sales and marketing, customer service and warehouse personnel—can contribute to the success of your company.

Analytics
Manage budgets, create and consolidate reports, and look for trends and relationships in any part of your business. 

Customer Relationship Management
Manage customer groups, create and launch marketing campaigns, track customer activity, and organize sales and after-sales. 

Distribution
Track inventory, order, and purchasing management; sales forecasting; e-commerce; and warehouse management.

E-commerce
Let customers and suppliers do business with you anytime through Web sites or by connecting their system directly to yours.

Field Service Management
Set up and manage service contracts, enter and track service calls, view schedules, and optimize workloads across resources.

Financial Management
Control your general ledger, payables, receivables, inventory, sales process, purchasing, fixed assets, and cash flow. Perform reconciliation

HR Management
Manage your human resources from mapping, recruitment, and employee registration, to skills development and processing of payroll and benefits.

Manufacturing
Coordinate your entire manufacturing process from product configuration and supply and capacity requirements planning, to scheduling and shop floor.

Portals
Deliver access to the data, applications, and services your employees, customers, and business partners need via a Web browser, and see them work more efficiently with you.

Project Management and Accounting
Manage your resources, forecast your costs and budgets, track time and expenses, and organize contracts and billing.

Retail Point of Sale
Run retail operations from point-of-sale to delivery. Increase customer flow, speed up lines and tasks, control inventory, and automate purchasing.

Supply Chain Management
Organize single or multiple site warehouses; handle order promising, demand planning, and online collaboration with suppliers.